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Eng
At Astroindusoot, we are committed to delivering your astrology products — including certified gemstones, rudraksha, yantras, astrology kits, spiritual remedies, and accessories — in a safe, secure, and timely manner. Our shipping policy ensures that every product reaches you in perfect condition with full transparency about timelines, costs, and processes.
1. Order Processing Time - All orders are processed within 1–3 business days after receiving payment confirmation. - Customized gemstones and personalized astrology remedies may take additional time (usually 5–7 business days) because they require purification, energization (abhimantran), and certification. - Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time We partner with trusted and reliable courier companies to ensure safe and timely delivery. - Domestic Shipping (India): Standard delivery time is 5–7 business days, depending on your location. Remote or rural areas may take slightly longer. - International Shipping: We also ship worldwide to select countries. Delivery time varies between 10–15 business days, depending on customs clearance and local courier services.
3. Shipping Charges - Within India: Shipping is free on all prepaid orders above a certain value (example: ■999). Below that, a minimal shipping fee is applicable. - International Orders: Shipping charges vary based on country, weight, and courier service. The final charges will be displayed at checkout before you confirm your order. - Any applicable customs duties, import taxes, or local charges are the responsibility of the customer.
4. Order Tracking - Once your order is dispatched, you will receive a tracking ID and courier details via SMS/email. - You can track your shipment in real-time on the courier’s official website. - In case of any issues with tracking, our customer support team will assist you.
5. Packaging & Safety - Every product is packed with utmost care using secure and tamper-proof packaging to prevent damage during transit. - Customized gemstones and remedies are packed with special protective layers to maintain their purity and energy. - Fragile items like yantras and astrology kits are shipped with extra cushioning.
6. Delays in Shipping While we make every effort to deliver on time, delays may occur due to: - Natural calamities, strikes, or unforeseen courier issues. - Customs clearance delays for international shipments. - Incorrect or incomplete shipping addresses provided by the customer.
Astroindusoot is not responsible for such delays, but we will keep you updated at every step.
7. Wrong or Damaged Delivery - If you receive a damaged, tampered, or wrong product, please contact us within 48 hours of delivery with pictures of the product and packaging. - Our team will investigate and provide a resolution — replacement, exchange, or store credit depending on the case.
8. Important Notes - We deliver products only to the shipping address provided at checkout. Please double-check your details before confirming the order. - Once an order is dispatched, the shipping address cannot be changed. - Shipping timelines are estimates — festive seasons, holidays, or unforeseen delays may affect delivery schedules.
Conclusion At Astroindusoot, we take shipping very seriously because our products are not just material items but hold spiritual and astrological value. This shipping policy ensures that you receive your products safely, timely, and with full transparency.
Thank you for trusting Astroindusoot.